Terms & Conditions

These Terms & Conditions govern the provision of website design, build, hosting and ongoing management services by Nead Studios, the registered legal and trading name of the business (“the Company”, “we”, “us” or “our”), to you (“the Client”, “you” or “your”). By signing these terms and making payment, you agree to be bound by them.

1. Services Provided

1.1 The Company will design, build, and host the Client's website using a third-party website-building platform of the Company's choosing, in accordance with the mockup/proposal approved by the Client ("the Project").

1.2 Where included, the Company will assist with registration of a domain name on the Client's behalf through a third-party domain registrar of the Company's choosing, in accordance with Clause 2 (Domain Ownership).

1.3 The scope of the Project is based on the approved mockup/proposal. Features or pages not shown in that mockup are considered outside the original scope and may incur additional fees.

2. Domain Ownership

2.1 Any domain name registered on the Client's behalf is registered directly and exclusively in the Client's name (or the Client's registered company name), using the Client's own contact details and identification/company documents, as required by the relevant domain registry.

2.2 The domain is, and remains, the sole property of the Client at all times, entirely independent of the Client's ongoing arrangement with the Company.

2.3 The Company may retain administrative and/or technical (DNS) access to the domain for as long as this Agreement continues, solely for the purpose of connecting the domain to the hosted website. This access will be removed at the Client's request, or automatically upon termination of this Agreement (see Clause 5).

2.4 The domain is registered on an annual renewal basis. For as long as this Agreement remains active, the cost of the domain's annual renewal is included within the monthly service fee referred to in Clause 4, and the Company will arrange renewal on the Client's behalf.

2.5 If this Agreement is terminated for any reason, responsibility for the domain's ongoing annual renewal transfers to the Client from the termination date. The Company will provide reasonable assistance to transfer management of the domain to the Client or their nominated provider.

3. Fees & Payment

3.1 The Client agrees to pay the one-off build fee and the recurring monthly care fee for the package selected at checkout:

• Starter: €449 one-off build fee + €39 per month
• Growth: €1,199 one-off build fee + €69 per month
• Signature: €1,999 one-off build fee + €99 per month

3.2 All fees are in euro (EUR) and exclude VAT where applicable. VAT-registered businesses within Ireland will be invoiced at the applicable rate.

3.3 The one-off build fee is payable before work begins. The first monthly care fee begins exactly one month after the initial payment date and is charged automatically on the same date each month thereafter until the Agreement is cancelled.

3.4 Payments are processed securely by our payment provider, Stripe. Card details are handled entirely by Stripe and are never stored by the Company. Stripe calculates and collects any applicable tax at checkout and issues receipts and invoices on our behalf.

4. Subscription & Monthly Care

4.1 The monthly care plan covers hosting, SSL certificate, backups, security updates, domain renewal (where the domain is managed by the Company) and a defined number of content change requests each month, as set out in the chosen package.

4.2 The monthly subscription begins on the date of the initial payment and renews automatically each month on the same calendar date. If a month does not contain the same date, renewal occurs on the last day of that month.

4.3 The Client may cancel the monthly care plan at any time by giving 30 days' written notice to neadstudios@gmail.com. Cancellation does not affect the one-off build fee already paid.

5. Termination & Refunds

5.1 Either party may terminate this Agreement by giving 30 days' written notice to the other.

5.2 The Company may terminate immediately, without refund, where the Client breaches these terms, provides unlawful content, fails to pay fees when due, or engages in conduct that harms the Company's systems, reputation or other clients.

5.3 Upon termination, the website hosting provided by the Company will cease at the end of the notice period, unless otherwise agreed in writing. The Client's domain remains the Client's property and is unaffected by termination, though responsibility for its ongoing annual renewal transfers to the Client at that point. The Company will relinquish any administrative or DNS access to the domain upon the Client's request.

5.4 The Client is free to engage a different developer or provider to build a new website and connect it to their existing domain at any time, including after termination.

5.5 We offer a 30-day money-back guarantee on the one-off website build fee. If you are not satisfied with your purchase, you may request a refund within 30 days of your order date by contacting us at neadstudios@gmail.com. Full terms are available in our Refund Policy.

6. Content, Materials & Revisions

6.1 The Client is responsible for providing accurate and lawful content (text, images, logos, and other materials) required for the Project, and confirms they hold the necessary rights to use any materials supplied.

6.2 The Company accepts no liability for any copyright, trademark, or other intellectual property claim arising from content supplied by the Client.

6.3 The Project includes two rounds of revisions following the initial build. Additional revisions or changes beyond the agreed scope will be billed at €75 per hour, or as separately quoted.

7. Platform Dependency

7.1 The website is built and hosted using a third-party website-building platform selected by the Company. The Client acknowledges that the continued functioning and availability of the website depends on the ongoing operation of that platform, and the Company does not guarantee uninterrupted service beyond what is provided by the underlying platform.

8. Limitation of Liability

8.1 The Company will take reasonable care in delivering the services but does not guarantee specific business outcomes (such as increased sales, traffic, or search engine rankings) resulting from the website or associated services.

8.2 The Company's total liability under this Agreement is limited to the total fees paid by the Client in the twelve (12) months preceding any claim.

9. Confidentiality

9.1 Both parties agree to keep confidential any non-public business information shared during the course of the Project.

10. Governing Law

10.1 This Agreement is governed by the laws of Ireland, and both parties submit to the exclusive jurisdiction of the Irish courts.

11. Entire Agreement

11.1 This Agreement, together with the approved proposal/mockup, constitutes the entire agreement between the parties and supersedes any prior discussions, representations, or agreements, whether written or oral.

12. Changes to These Terms

12.1 We may update these Terms from time to time. The version in force at the date of your signature applies to your Project. Material changes will be communicated to active clients by email.

13. Contact

For questions about these Terms, contact us at neadstudios@gmail.com.